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Ordering products

Can I edit or add anything to my order?

Once you’ve hit that order button, the items are locked in—no last-minute swaps or add-ons. So double-check before you checkout!. Need to update your delivery address or contact details? No problem. Get in touch with our customer service team immedia

How do I track my order?

As soon as your order is placed and processed, you’ll get a confirmation email with all the details—including your tracking number and a link to our tracking page. If it’s not updating yet, check back later. 🚀

How do I apply promo/discount codes?

If your promo code isn’t working, try clearing your browser cache or switching to a different device. Still stuck? Get in touch—we’ve got you. 🚀

Can I cancel my VennCard order?

Changed your mind? No worries—but act fast. Orders can only be cancelled within 2 hours of being placed. •    Email us at [email protected] with your cancellation request ASAP. •    We’ll confirm if we’re able to cancel your order. After that, you