My order was marked delivered but it’s not here.Updated 2 months ago

Missed Delivery – What to Do Next

If no one was home at the time of delivery, the carrier will usually leave the package in a safe location.

    •    Check around your home, including any secure areas where it may have been placed.

    •    Ask neighbours or building management, as they may have accepted the package on your behalf.

    •    Double-check the shipping address in your order confirmation email to ensure it was sent to the correct location.

Sometimes, packages are marked as delivered but take a little extra time to arrive.

If you still can’t locate the package, please contact the carrier directly.

For further assistance, feel free to email our team at [email protected].