My order was marked delivered but it’s not here.Updated 2 months ago
Missed Delivery – What to Do Next
If no one was home at the time of delivery, the carrier will usually leave the package in a safe location.
• Check around your home, including any secure areas where it may have been placed.
• Ask neighbours or building management, as they may have accepted the package on your behalf.
• Double-check the shipping address in your order confirmation email to ensure it was sent to the correct location.
Sometimes, packages are marked as delivered but take a little extra time to arrive.
If you still can’t locate the package, please contact the carrier directly.
For further assistance, feel free to email our team at [email protected].