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What do I do if I receive the wrong item in my order?Updated 2 months ago

Received the Wrong Item?

We’re sorry to hear you received the wrong item in your order! Please contact our team at [email protected] for further assistance.


To help us resolve this quickly, please include:

    •    A photo of the item you received.

    •    The name of the missing item(s).


Before reaching out, please double-check your package for any notes or packing slips indicating that some items may have been shipped separately.


While we can’t always guarantee a direct replacement due to stock availability, we’ll do our best to make things right!

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