What if my package gets lost or arrives damaged?Updated 2 months ago
Lost Packages
Weāre all about getting your order to you in perfect condition. But if it gets lost in transit, contact our customer support team at [email protected] with your order number and any relevant details. Weāll sort it out.
Damaged Packages
Nothingās more frustrating than receiving a damaged package. If that happens, email [email protected] within 24 hours of receiving your order. Make sure to include clear photos of the damageāwhether itās the items or the packaging itself.
Weāll review your claim and, if needed, arrange a replacement or fire off a refund. Weāve got your back. šŖ